Governance of Enterprise IT (CGEIT) Certification Practice Exam

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What should be prioritized to enhance IT’s ability to deliver expected outcomes?

  1. Creating new IT systems constantly

  2. Ensuring resource availability

  3. Increasing the number of IT staff

  4. Maximizing technology usage

The correct answer is: Ensuring resource availability

Prioritizing ensuring resource availability is essential for enhancing IT’s ability to deliver expected outcomes because it focuses on providing the necessary tools, personnel, and budget required for effective IT operations. When resources are adequately available, IT teams can effectively execute projects, maintain systems, and respond to the needs of the business. This availability facilitates better planning and allows for flexibility in resource allocation, which is crucial in a rapidly changing technological landscape. Focusing solely on creating new IT systems constantly can lead to resource strain without adequately evaluating whether existing systems are effective and sustainable. Increasing the number of IT staff might seem beneficial, but without sufficient resources such as training, tools, and budget, simply adding personnel may not address underlying workflow issues or enhance productivity. Likewise, maximizing technology usage, while valuable, may not be effective without ensuring that the necessary resources are in place to support such technology initiatives. Overall, ensuring resource availability builds a foundational capability from which all other IT activities can effectively thrive.